Green Consumption

Green consumption is an environmentally friendly consumption model. FEDS is committed to reducing the environmental impact of consumption behaviors and changing the world through consumer power with our customers. We adhere to the “3R, 3E” principles of green consumption: Reduce, Reuse, Recycle, and Economic benefits, Ecological compatibility, and Equitable practices. In 2024, we continued to implement these seven in our green consumers services, working hand in hand with customers towards a sustainable green lifestyle.

FEDS is committed to practicing the “3 R, 3 E” principles of green consumption:

Green Consumption Results

Reduction of Packaging

The General Affairs Department has also established packaging indicators to control usage. In 2024, the amount of packaging materials decreased, resulting in an overall cost reduction of 22%. Furthermore, FEDS employs original box packaging for online shopping shipments, without the use of additional packaging materials.

Agricultural Products Market

In 2024, FEDS organized 69 small farmers’ markets and product exhibitions, featuring 800 booths and selling 5,946 items. It also helped minimize food carbon footprints and fostered a mutually beneficial situation for both production and consumption.

Eco-Friendly Paper Bags

In response to the sustainable environmental trend, FEDS shopping paper bags are made from 100% FSC-certified pulp material, ensuring that the wood source is not from deforested areas. The use of eco-friendly ink for bag printing is accompanied by the message “Cherish Earth’s resources, please reuse”.

Green Procurement

In 2024, the green procurement ratio reached 100%, achieving outstanding results and receiving recognition as an “Excellent Green Procurement Enterprise” from the New Taipei City Government for the eighth consecutive year.

Eco-Friendly Uniforms

FEDS has gradually transitioned to using eco-friendly fabrics certified with environmental labels for its in-house uniforms since 2016. In 2024, 1,802 eco-friendly uniforms were produced and issued, representing a 28% increase from the previous year.

Electronic Gift Coupons

Since 2020, FEDS has changed the four major types of vouchers, including “vouchers, merchandise coupons, bonus coupons, and lottery coupons” to be stored in the form of electronic vouchers in FEDS app. So far, more than 35.51 million electronic coupons have been issued, with a carbon reduction benefit of over 46,000 kg.

Reduction of Paper Bag Usage

FEDS manages the issuance of shopping paper bags appropriately by analyzing transaction volumes to avoid excessive use, thus preventing waste. In 2024, the usage of paper bags decreased by 681,367 units compared to the previous year, representing a reduction of 20%.

Recycling

FEDS encourages consumers to develop the habit of recycling empty cosmetic containers by regularly organizing genuine product empty bottle recycling events. Customers who participate in a recycling event can receive HAPPY GO points, cash vouchers, or eco-friendly dishwashing liquid as green gifts. In 2024, a total of 6,247 empty containers were collected, helping to protect the planet.

Intelligent Parking

Since 2019, FEDS has been implementing a new smart parking service system, transitioning parking services towards paperless and smart system management. This initiative has been progressively rolled out, with all parking lots at FEDS stores completing the smart parking system implementation in 2024. Customers can present a barcode for parking fee discounts and make direct payments via their mobile phones, enhancing the convenience of parking services at department stores.

Plastic Reduction Initiative

FEDS supports government plastic reduction policies by prohibiting single-use plastic straws and disposable tableware (cups, bowls, plates, dishes, food containers) in food court dine-in areas, helping reduce plastic waste and environmental pollution.

Green Dining Initiative

promotes sustainable dining by partnering with restaurants that prioritize food safety and environmental sustainability. We encourage food court vendors to obtain “Eco-friendly Restaurant” certification from the Ministry of Environment. In 2024, we welcomed 90 green restaurants, representing a 50% increase from the previous year.

Electronic Invoice Initiative

Supporting government e-invoice policies, we encourage customers to use digital carriers for receipts, promoting “low-carbon, paperless” green consumption habits. In 2024, our cloud invoice adoption rate reached 68%, up six percentage points from the previous year and exceeding the Ministry of Finance’s 55% annual target.

Responsible Retail

FEDS’s World Gourmet section has introduced Rainforest Alliance-certified coffee. In 2024, 81 kilograms were sold, bringing the total cumulative sales to 640 kilograms to date.

Sales Volume of Environmentally Friendly Coffee

Unit:kg

Green Consumption Highlights in 2024

1802

Produced Eco-Friendly Uniforms

Organized Farmers' Markets

100

Green procurement

Packaging Reduction

Paper Bags Reduction

952

Issued electronic gift vouchers

Environmentally Friendly Paper Bags Convey The Concept of Sustainability

FEDS introduces a commemorative paper bag for its anniversary event with the design theme of "Environmental Sustainability and Nature Care". The paper bag is made of environmentally friendly kraft paper certified by SCS Global Services in the United States. It features illustrations of seven native Taiwanese plants, including bitterwood, yellow hibiscus, Taiwan date palm, tulip tree, royal poinciana, water caltrop, and white crane orchid. Through this environmentally educational design, we aim to express our commitment to environmental sustainability and invite customers to join us in creating a sustainable and beautiful life.

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