Participation in Public Associations

FEDS participates in domestic and foreign industry associations to expand its business horizons and contribute to its influence. FEDS is the sole Taiwan representative in the Intercontinental Group of Department Stores (IGDS) and regularly communicates with the international department store industry every year to promote the prosperous development of the industry and become a staunch force for internationalization and modernization of the department store industry in Taiwan.

IGDS was established in Switzerland in 1946 and has been the world’s largest department store association since its establishment, and is one of the most unique and dynamic retail networks, currently with 44 members. FEDS became the first Asian department store to join IGDS in 1988 and has been the sole representative from Taiwan for many years. By participating in IGDS events annually, FEDS can bring globally renowned brands to Taiwan while also promoting Taiwan’s department store industry development and operational models worldwide, enhancing the internationalization and visibility of Taiwan’s department store sector.

In 2024, FEDS participated in a total of 49 public associations, with expenses totaling approximately NT$2.09 million. FEDS held director and supervisor positions in five associations, including the Retailers Association of Chinese Taipei, Taiwan Council of Shopping Centers and Commercial Real Estate, Center for Corporate Sustainability, Chinese National Association of Industry and Commerce, and Taipei Department Stores Association, driving industry development. FEDSaims to enhance industry communication and cooperation, promote industry prosperity, and boost sustainable development through the power of organizations.

Number of Public Associations Participated

Number of Associations

0
Year 2022
0
Year 2023
0
Year 2024

Expense of Joining the Public Associations

0 M
Year 2022
0 M
Year 2023
0 M
Year 2024

Enhancing Global Perspective

Joining IGDS

The Intercontinental Group of Department Stores (IGDS), the world’s largest department store association, serves 44 leading department stores from around the globe, providing members with exclusive support and keeping them informed of trends, development and innovation in the retail industry.

FEDS became the first Asian department store to join IGDS in 1988 and has been the sole representative from Taiwan for many years. By participating in IGDS events annually, FEDS gains access to the latest global retail market information and promotes Taiwan’s department store industry development and operational models worldwide, enhancing the internationalization and visibility of Taiwan’s department store sector.

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Awarded Top Three Most Innovative Department Store in the World

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Awarded Top Ten World’s Best Sustainability Department Store

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The Taiwan-Japan Department Store Association Initiates First Exchange

In November 2024, RACT Nancy Hsu, Chairperson, led representatives from 23 member companies to Tokyo to visit the Japan Department Stores Association. The delegation was received by Executive Director Nishisaka Yoshiharu and other representatives of the Japan Department Stores Association. They also met with senior executives from Takashimaya, Isetan, and GSIX, and visited department stores such as Takashimaya Nihonbashi Store, Isetan Shinjuku Main Store, and GINZA SIX to gain a deeper understanding of each store’s unique operational characteristics and exceptional customer service practices, thereby fostering pioneering communication and friendship bridges for Taiwan-Japan department store exchanges.

Attending the 21st APRCE in Sri Lanka

The 21st Asia-Pacific Retailers Convention & Expo was held in Colombo, the capital of Sri Lanka, in September 2024. The event attracted over 350 retail industry leaders from 18 regions and countries. Together, they witnessed the thriving development of the retail industry in the Asia-Pacific region and took the opportunity to exchange rich experiences and insights in retail.

During this conference, FEDS was honored in the “Country Awards” by FAPRA for its outstanding performance, recognizing retail enterprises with innovative and excellent achievements across various regions and countries. This marks FEDS’ second win, following its receipt of the “Best Corporate Social Responsibility” award in 2019, making it the only department store in Taiwan to achieve the dual titles of “Country Awards” and “Best Corporate Social Responsibility” from FAPRA.

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Leverage Influence and Lead Peer Exchanges

Since assuming the position of Chairperson of the Retailers Association of Chinese Taipei (RACT) in January 2016, FEDS President Nancy Hsu has organized over 161 events, leading the association to become a platform for industry exchange and serving as a think tank by providing retail policy recommendations to the government to enhance innovation and added value in the retail sector. In 2024, RACT had 8 group members, represented by 36 individuals, and 61 individual members, hosting a total of 16 events.

8

Group Members

36

Group Representatives

61

Individual Members

16

Events

Statistics of Activities of the Retailer's Association

19

Year 2020

14

Year 2021

15

Year 2022

13

Year 2023

16

Year 2024

FEDS actively participates in domestic and foreign industry associations and related activities to expand its business horizons and contribute to its influence. FEDS is one and only Taiwan representative of the Intercontinental Group of Department Stores (IGDS) and regularly communicates with the international department stores industry every year to promote the prosperous development of the industry and become a staunch force for internationalization and modernization of the department stores industry in Taiwan.

FEDS joined a total of 52 important domestic and foreign public associations in 2023, with a total expenditure of NT$2.11 million. FEDS serve as director and supervisor in 5 public associations, including Retailers Association of Chinese Taipei, Taiwan Council of Shopping Centers and Commercial Real Estate, Center for Corporate Sustainability, Chinese National Association of Industry and Commerce, and Taipei Department Store Merchant Association. FEDS hopes leveraging the power of the industrial associations to strengthen communication with peers, promote enterprise cooperation, prosper the development, and enhance the sustainable power together.

The Intercontinental Group of Department Stores (IGDS), the world’s largest department store association, serves 45 leading department stores from around the world, and provides members with exclusive support and keeping them informed of trend, development and innovation in the retail industry.

FEDS became the first Asian department store that joined IGDS in 1988. It is also the only department store in Taiwan to join IGDS for a long time. By participating in the IGDS events every year, FEDS obtains the latest global retail information and market information. Meanwhile, we promote the development and business model of of department store industry in Taiwan to the world to improve the internationalization and popularity of the department store industry in Taiwan.

Award by the IGDS as the World's Most Innovative Department Store