Sustainability Policy

Sustainable Management and Governance

FEDS is Taiwan’s longest-operating, most widely located, most localized, and continuously transforming department store. As the only department store in Taiwan with five generations of transformation, FEDS demonstrates outstanding operational capabilities, continuously keeping pace with the times, innovating for growth, adjusting business models, and cultivating corporate sustainability. Looking ahead, FEDS will continue to integrate ESG strategies into its operations, taking a macroscopic view and adopting forward-looking strategies and sustainable thinking to innovate corporate value and create a socially sustainable future.

Innovative Benchmark Stores

FEDS is accelerating its digital transformation in response to technological innovation and changes in customer behavior. By leveraging digital technology, the store aims to provide customers with a convenient, diverse, and enjoyable shopping experience. It is working towards establishing an integrated omni-channel shopping journey that combines the virtual and physical realms. Additionally, the store strives to offer attentive and professional services, create safe and comfortable shopping environments, and stay up-to-date with the latest trends to innovate the appearance of department stores. FEDS continuously innovates and transforms the retail landscape, working together with customers toward smart retailing and an enhanced quality of life.

Efficient Environmental Protection Operations

Retail is detail. FEDS are focuses on the daily operational details, creating green value for society through products and services, and embodying a low-carbon environmental spirit. In response to global climate change, FEDS is committed to building department stores that combine sustainability with fashion, gradually transitioning to low-carbon operations, and moving towards green retail.

Safe Product Management

FEDS prioritizes high-quality products and food safety to ensure a reassuring shopping experience. Through supply chain management and a supplier evaluation system, we collaborate with business partners committed to labor rights, environmental protection, ethics, health, and safety, fulfilling our social responsibility and building a sustainable supply chain.

A Healthy and Happy Workplace

FEDS places great importance on labor and human rights issues, offering compensation and benefits that exceed industry standards. The company has developed a comprehensive talent training blueprint and job rotation system to cultivate the talent needed for its growth. Through a sound performance evaluation system, FEDS ensures healthy organizational workforce renewal. Additionally, we have implemented the “Employee Health UP” program for six consecutive years to support employees’ physical and mental well-being. The company is committed to creating an equitable, respectful, and friendly workplace environment, advancing toward a sustainable and inclusive happy workplace.

Heartwarming Social Care

FEDS leverages the resources and strengths of its chain department store network to turn each of its locations into a local platform for charity. By connecting various social resources with care, the company is committed to promoting a range of charitable activities. At the same time, FEDS encourages employees to participate in volunteer services, fulfilling the company’s commitment and care for society, contributing to the community, and driving the creation of positive social value.