Participation in Public Associations

FEDS embraces open collaboration and sustainable growth, actively participating in industry associations and exchange activities in Taiwan and abroad. These engagements broaden its business perspective, strengthen competitiveness, and enhance its industry influence. As the only department store company in Taiwan to join the Intercontinental Group of Department Stores (IGDS), FEDS maintains close ties with global retail partners to stay abreast of industry trends and innovation, promote best practices, and drive industry advancement.

FEDS also actively participates in industry associations to build consensus and integrate resources, serving as a driver of industry development and working with peers to enhance overall sustainability impact. Looking ahead, FEDS will continue to strengthen international connections and industry partnerships to create long-term value for customers, partners, and society, and contribute to a thriving retail industry.

Participation in Industry Associations

Number of Public Associations Participated

Year 2023

Year 2024

Year 2025

Expense of Joining the Public Associations

0 M

Year 2023

0 M

Year 2024

0 M

Year 2025

Overview of Key Public Association Positions

Association

Position Held

Founding Member

Chinese National Association of

Industry and Commerce

Standing Director

－

Retailers Association of Chinese Taipei

Standing Director, Director, Supervisor

Taiwan Council of Shopping Centers and

Commercial Real Estate

Standing Supervisor

Center for Corporate Sustainability

Director

Taipei Department Stores Association

Supervisor

－

Industry Participation and Influence

Joining IGDS

The Intercontinental Group of Department Stores (IGDS) is the world’s largest department store organization, bringing together 44 leading department stores worldwide to exchange insights on retail trends and innovation. FEDS became the first Asian department store to join IGDS in 1988 and has long been its only member representing Taiwan.

Through annual IGDS meetings and exchanges, FEDS stays abreast of global trends in mall operations, customer experience, and innovative business models. FEDS also shares Taiwan’s retail achievements and experience, showcasing the strength of Taiwan’s retail industry and enhancing its international visibility and competitiveness.

Awarded Top Three Most Innovative Department Store in the World

Awarded Top Ten World’s Best Sustainability Department Store

The Taiwan-Japan Department Store Association Initiates First Exchange

In November 2024, RACT Nancy Hsu, Chairperson, led representatives from 23 member companies to Tokyo to visit the Japan Department Stores Association. The delegation was received by Executive Director Nishisaka Yoshiharu and other representatives of the Japan Department Stores Association. They also met with senior executives from Takashimaya, Isetan, and GSIX, and visited department stores such as Takashimaya Nihonbashi Store, Isetan Shinjuku Main Store, and GINZA SIX to gain a deeper understanding of each store’s unique operational characteristics and exceptional customer service practices, thereby fostering pioneering communication and friendship bridges for Taiwan-Japan department store exchanges.

Sharing ESG Practices Through Industry Exchange

In September 2025, FEDS was invited to share its ESG achievements at the General Meeting of the Taiwan Council of Shopping Centers and Commercial Real Estate. FEDS introduced its practical experience in integrating sustainability into mall planning, operations, products, and services.Guided by innovation and responsibility, FEDS continues to promote green buildings, energy efficiency, carbon reduction, resource circularity, and green consumption, integrating sustainability into daily operations and customer services. Through sustainable products, local agricultural products, and member engagement, FEDS also works with consumers to promote sustainable lifestyles.The sharing highlighted FEDS’ progress in sustainable transformation and encouraged greater industry engagement in ESG practices to create long-term economic, environmental, and social value.

Bringing the Industry Together to Develop Retail Talent

From January 2016 to June 2025, Vice Chairwoman and President Nancy Hsu served as Chairperson of the Retailers Association of Chinese Taipei, supporting the launch of the “Retail Innovation Excellence Awards” to advance industry innovation and talent development.

Innovation Proposals

120

Outstanding Talents

Attending the 21st APRCE in Sri Lanka

The 21st Asia-Pacific Retailers Convention & Expo was held in Colombo, the capital of Sri Lanka, in September 2024. The event attracted over 350 retail industry leaders from 18 regions and countries. Together, they witnessed the thriving development of the retail industry in the Asia-Pacific region and took the opportunity to exchange rich experiences and insights in retail.

During this conference, FEDS was honored in the “Country Awards” by FAPRA for its outstanding performance, recognizing retail enterprises with innovative and excellent achievements across various regions and countries. This marks FEDS’ second win, following its receipt of the “Best Corporate Social Responsibility” award in 2019, making it the only department store in Taiwan to achieve the dual titles of “Country Awards” and “Best Corporate Social Responsibility” from FAPRA.

Leverage Influence and Lead Peer Exchanges

Since assuming the position of Chairperson of the Retailers Association of Chinese Taipei (RACT) in January 2016, FEDS President Nancy Hsu has organized over 161 events, leading the association to become a platform for industry exchange and serving as a think tank by providing retail policy recommendations to the government to enhance innovation and added value in the retail sector. In 2024, RACT had 8 group members, represented by 36 individuals, and 61 individual members, hosting a total of 16 events.

Group Members

Group Representatives

Individual Members

Events

Statistics of Activities of the Retailer's Association

Year 2020

Year 2021

Year 2022

Year 2023

Year 2024

FEDS actively participates in domestic and foreign industry associations and related activities to expand its business horizons and contribute to its influence. FEDS is one and only Taiwan representative of the Intercontinental Group of Department Stores (IGDS) and regularly communicates with the international department stores industry every year to promote the prosperous development of the industry and become a staunch force for internationalization and modernization of the department stores industry in Taiwan.

FEDS joined a total of 52 important domestic and foreign public associations in 2023, with a total expenditure of NT$2.11 million. FEDS serve as director and supervisor in 5 public associations, including Retailers Association of Chinese Taipei, Taiwan Council of Shopping Centers and Commercial Real Estate, Center for Corporate Sustainability, Chinese National Association of Industry and Commerce, and Taipei Department Store Merchant Association. FEDS hopes leveraging the power of the industrial associations to strengthen communication with peers, promote enterprise cooperation, prosper the development, and enhance the sustainable power together.

The Intercontinental Group of Department Stores (IGDS), the world’s largest department store association, serves 45 leading department stores from around the world, and provides members with exclusive support and keeping them informed of trend, development and innovation in the retail industry.

FEDS became the first Asian department store that joined IGDS in 1988. It is also the only department store in Taiwan to join IGDS for a long time. By participating in the IGDS events every year, FEDS obtains the latest global retail information and market information. Meanwhile, we promote the development and business model of of department store industry in Taiwan to the world to improve the internationalization and popularity of the department store industry in Taiwan.