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Far Eastern Department Stores Celebrates International Retail Employee Day With Ping An Health and Sweetness in the Heart

Release Date: December, 2025

Source: Far Eastern Magazine

The “Retail Employee Day (RED)” initiative of the Intercontinental Group of Department Stores (IGDS) will be launched on December 12, 2025, to recognize the professional spirit of retail industry employees and their important role in public life. As the only member company of IGDS in Taiwan, Far Eastern Department Stores, led by Nancy Hsu President, extends gratitude and blessings to all employees during their exclusive department store days.

In recent years, the retail industry has become one of the occupations with the largest employment population. According to the “Key Data Analysis of Labor Force Changes in Taiwan’s Circulation and Life Service Industry” released by the “Future Circulation R&D Center” in 2025, the wholesale and retail industry will be the top 2 industries in terms of the number of employees employed in 2024, and it will also have the highest employment rate for college graduates in the past five years (2020-2024). However, the frequent conflicts between consumers and frontline employees in the news indicate that the retail industry has a higher demand for professionalism and patience from colleagues than many other industries. In view of this, Far Eastern Department Stores hopes to convey gratitude and appreciation to all colleagues through the celebration of “Retail Employee Day RED”.

On the day of RED, Nancy Hsu President led the senior management team of Far Eastern Department Stores to record a video together, thanking all colleagues for their dedication; Store managers across Taiwan also led a group of supervisors to offer tea to employees and counter colleagues, and sent blessings symbolizing the safety and health of “Apple”. They thanked everyone for overcoming challenges in the store, serving the vast number of consumers, and sharing the joy and sense of achievement in their work. Most importantly, the hard work of each partner is the driving force for Far Eastern Department Stores to continue moving forward. As Nancy Hsu President said in the video, “Seeing everyone’s smiles is the happiest thing for me”.

Far Eastern Department Stores not only won ten awards in the 2025 Global Corporate Sustainability Awards (GCSA) and Taiwan Corporate Sustainability Award (TCSA), including workplace well-being, gender equality, creative communication, and innovative growth, but also was once again selected as one of the “Top 100 Sustainable Model Enterprises in Taiwan”. With a record of winning the “Innovation Growth Leader Award” for ten consecutive years, Far Eastern Department Stores is the only department store company to receive an award.

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FEDS Wins Ten Awards at GCSA and TCSA, Leading the Department Store Industry in Sustainability

Release Date:November, 2025

Source:FEDS

FEDS achieved outstanding results at the 2025 Global Corporate Sustainability Award (GCSA) and Taiwan Corporate Sustainability Award (TCSA), winning a total of ten awards. This accomplishment demonstrates the company’s deep commitment to sustainability governance and reinforces its leadership position in Taiwan’s department store industry. The awards FEDS received this year span multiple areas including gender equality, climate governance, creative communication, innovative growth, and workplace well-being, fully embodying FEDS’ long-term commitment to its core vision of “Sustain for a Good Life.”

In the GCSA evaluation, two of FEDS’ sustainability projects stood out, both receiving the “Best Practices Award.” The “Shaping the Future of Retail with Gender Equality and Diversity” project showcases the company’s forward-thinking approach to DEI implementation through comprehensive gender equality strategies, friendly workplace systems, and inclusive culture initiatives. The “Employee Health Up Plan: A Sustainable Workplace Wellness Initiative” focuses on employee health management and occupational safety environment optimization, creating a sustainable healthy workplace that has garnered significant industry attention. Both projects were highly recognized for their innovative and scalable approaches, serving as important examples for international exchange in Taiwan’s department store industry.

In terms of sustainability information disclosure, FEDS’ English sustainability report continues to demonstrate excellence. By comprehensively presenting ESG strategies, governance structure, risk management, and quantified performance, the report has received the GCSA “Bronze Award” for three consecutive years. This honor not only recognizes the company’s emphasis on information transparency and stakeholder communication but also highlights FEDS’ determination to align with international sustainability standards.

FEDS also performed exceptionally well in this year’s TCSA evaluation. The company was once again selected as one of the “Taiwan Top 100 Corporate Sustainability” and achieved a milestone by winning the “Innovative Growth Leader Award” for ten consecutive years, becoming the only department store enterprise to receive this honor. This demonstrates its leadership position in retail innovation, operational strategy, and sustainability integration.

FEDS President Nancy Hsu stated at the award ceremony: “The retail industry changes rapidly, and we want to place ESG at the core of our business development, continuing to grow in a more responsible and creative way. By working together with our employees, customers, and brand partners, we aim to create a better sustainable lifestyle and make FEDS a force for positive change in the industry.” In the future, FEDS will continue to take more proactive actions to lead the industry toward a more resilient and sustainable future.

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Far Eastern Department Stores Hualien Charity Children's Fun and Joyful Summer

Release Date: October, 2025

Source: Far Eastern Magazine

In the hot summer, playing with water is the best way to relieve the heat. On August 2-3, Far Eastern Department Stores, together with the Youth Public Affairs Promotion Association of Hualien City, held a grand "Public Welfare Children's Fun · Summer Water Park", set up a large inflatable pool on site, and invited children from Hualien County Children and Family Care Association to participate in the water splashing war, leaving unforgettable summer memories.

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Far Eastern Department Stores Warm Plan to Keep Love Continued

Release Date: October, 2025

Source: Far Eastern Magazine

Far Eastern Department Stores in Kaohsiung has long been committed to environmental sustainability and social responsibility. In collaboration with the Kaohsiung City Government's Social Affairs Bureau, Far Eastern Department Stores organized the "Recycling Toys for Sustainability" campaign, encouraging people to give new value to old toys and value resource recycling and public welfare sharing.

The Zhubei store also held a second-hand children's book collection event, which received enthusiastic response. On August 11th, more than a thousand children's books collected were donated to the "Zhishan Social Welfare Foundation" in Hsinchu County, and sent to the tribes of Wufeng Township and Jianshi Township in Hsinchu County to accompany children's growth.

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Far Eastern Department Store Wins Three Prestigious Awards at Asia Pacific Enterprise Awards

Release Date:September, 2025

Source:FEDS

Far Eastern Department Store (FEDS) shone brightly at the Asia Pacific Enterprise Awards (APEA) organized by the Enterprise Asia! President Nancy Hsu, with over forty years of experience in the retail industry, led the management team to achieve excellence in both revenue and sustainability, winning the “Master Entrepreneur Award.” Simultaneously, FEDS was honored with the “Inspirational Brand Award” and the “Corporate Excellence Award,” winning a triple honor.

With President Nancy Hsu’s management philosophy of “Retail is Detail,” she has led FEDS to steady operations while consistently achieving record-breaking revenues. By applying innovative thinking to drive digital transformation, she has established Taiwan’s only department store featuring five generations of store transformation characteristics. Furthermore, she has deeply embedded sustainability into the DNA of every FEDS employee, positioning FEDS as one of Taiwan’s leading sustainable retail enterprises.

On the path of digital transformation, FEDS effectively utilizes AI and digital technology to integrate online and offline services, creating more convenient and enriched shopping experiences for consumers. The latest fifth-generation stores (FEDS Xinyi A13 and FEDS Zhubei) represent concrete achievements in smart retail, creating innovative digital shopping centers for consumers and establishing a paradigm for continuous transformation in the retail industry.

FEDS has long been committed to ESG sustainable development. To achieve net-zero emissions by 2050, the company has launched five major green initiatives: “energy conservation, carbon reduction, green energy, waste reduction, and green procurement.” By 2024, it has successfully reduced electricity consumption per unit of revenue by 18% compared to 2017. In terms of social inclusion, FEDS has internally established a comprehensive talent cultivation system and has promoted the “Employee Health UP Program” for six consecutive years, creating a happy workplace. Externally, it has connected resources from various sectors, engaging in more than 2,600 charity activities over three years and bringing warmth to communities.

Looking ahead, FEDS will continue to operate with consumers’ wishes in mind, expanding new-generation store formats, deepening smart retail and sustainable development, and advancing toward the vision of “Sustain for a Good Life.”

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Far Eastern Department Stores in Kaohsiung raises rice to provide warmth and promotes recycled toys for sustainable love

Release Date: September, 2025

Source: Far Eastern Magazine

Kaohsiung Far Eastern Department Stores invites customers to respond to the "Thank you! Let love shine! Love rice fundraising plan", raising nearly 200 bags of white rice, all of which will be donated to the Andrew Food Bank, and calling on colleagues to form a "Sunshine Volunteer Service Team" to go to the Andrew Food Bank as a log worker, assisting in material classification and reorganizing food boxes. During Father's Day, we collaborated with the Social Affairs Bureau of Kaohsiung City Government to organize the "Recycling Toys for Sustainable Love" public welfare activity, inviting consumers to donate well preserved old toys at home. After being cleaned by colleagues, they were handed over to social welfare units for distribution. We hope that through the action of recycling toys, combined with sustainable environmental protection and social care, Father's Day will not only express our feelings through gift giving, but also be a cross generational love connection.

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Far Eastern Department Stores flash mob interactive game creates unforgettable summer memories

Release Date: September, 2025

Source: Far Eastern Magazine

From July 4th to 21st, Far Eastern Department Stores in Hualien partnered with Asia Cement Corporation Ecological Park to hold the first summer "Where do insects come and where do they go" bamboo stick insect ecological exhibition, allowing the public to observe the magical techniques of bamboo stick insect mimicry and disguise up close. On the first day of the exhibition, children from Hualien Municipal Kindergarten were invited to join in and have fun. Ecological commentator Mr. Lan Zhenfeng personally guided and explained, introducing them to natural ecology through play.

Banqiao Far Eastern Department Stores held a Hope Post Office charity event on July 8th, inviting the Love Wisdom Development Center of the First Foundation, the social work team of the New Taipei City Third District Early Childhood Center, and children to use their creativity to draw postcards and write words to their parents to express their love under the guidance of a handmade teacher.

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The 'FEDS' Exhibition Area Connects FEDS, A.Mart, and City'Super, Showcasing a Model of Sustainable Growth Management

Release Date:September, 2025

Source:FEDS

Far Eastern Department Stores has participated in the Asia Pacific Sustainable Expo for four consecutive years, continuously engaging in diverse and innovative dialogues with the public to demonstrate the company’s determination in sustainability development and ESG practices. This year, Far Eastern Department Stores has created an educational and interactive experiential space with the theme of “sustainable green buildings”, inviting the public to explore the future of green buildings together. The exhibition area is designed with the highlight of “energy conservation and carbon reduction”. Through the application examples of Low-E glass, solar equipment, and permeable pavement, it presents how the company reduces electricity consumption, carbon emissions, and improves water resource recycling efficiency in the operation process. This not only allows the public to better understand the value of green buildings, but also encourages the public to practice environmentally friendly actions in daily life. It was also awarded a bronze medal in the 2025 Asia Pacific and Taiwan Sustainable Action Award (APSAA/TSAA).

Since 2021, A.Mart has been promoting the “Baishatun Mama Zhongyuan Safe Box” and has donated over 10000 boxes of supplies, becoming a highly representative Zhongyuan public welfare activity. They also provide thoughtful “customer service” to help busy people easily fulfill their wishes. This year, they have donated all of their supplies to the Huashan Foundation; By combining faith culture with corporate social responsibility, extend the significance of festivals to every corner of society. Starting from September 2024, A.Mart has formed a “Tray Alliance” with Far Eastern New Century Corporation and multiple companies to promote the “Tray Reverse Smart Recycling Plan”. Not only will all branches switch to 100% rPET material for fresh trays, reducing carbon emissions by 51% per ton, but the cumulative number of recycled trays will exceed 30000; By sorting and cleaning, high-quality recycled plastic is produced, effectively reducing plastic waste and demonstrating the determination to implement environmental sustainability and brand social responsibility.

City’Super’s original intention is to create a “friendly environment” and encourage consumers to practice sustainable food practices through daily consumption. Collaborate with the DRIVE Innovation Office team of the group to develop a sustainable action architecture and model, optimizing products, processes, and services one by one, constructing a sustainable value chain from the origin to the home, and “creating perfection through circulation”. City’Super has achieved 100% traceability of fresh produce through five major action initiatives, including “friendly farming” without the use of fertilizers/pesticides, “minimal additives”, “local production”, “low-carbon vegetable food”, and the use of non disposable packaging “recycling”. They have also set up an “ESG certification seal/organic/production and sales history fresh life zone” in their stores, and continue to promote sustainable ingredients with county and city governments to help customers make responsible consumption choices. It has become a leading indicator in supermarkets.

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Fun Guide to One Day Model Exhibition at Far Eastern Department Stores in Hsinchu

Release Date: August, 2025

Source: Far Eastern Magazine

From June 20th to August 3rd, Far Eastern Department Stores in Hsinchu will hold the "Old Times. Miniature Model Exhibition", in collaboration with renowned model expert Professor Ke Jindong, showcasing 14 classic Taiwanese scenes and 20 professional wealth making cars, inviting the public to step into the memories of the past together. Nancy Hsu, the President, personally attended the event and sent the old-fashioned candy to the children on site. The surprise interaction added warmth to the event.